We Deliver Locally

We can arrange same-day delivery of flowers and gifts within Adelaide including Adelaide City, Suburbs and all Adelaide Hospitals. If you have any concerns about your order, please call us on 08 8276 7370.

Delivery Policy

VALENTINES DAY DELIVERY POLICY

Due to the huge demand of deliveries on the 14th February 2025 NO EXPRESS DELIVERY AVAILABLE on this date. All deliveries will go out as standard same day delivery even if you select the express delivery option. We have a large team of delivery drivers to assist with the extra demand and orders placed prior to the 13th February will receive priority with most of these orders expected to be delivered between the hours of 8am-4pm. If your delivery is to a SCHOOL or BUSINESS it is important to specify the school/business NAME and OPERATING HOURS so we can ensure the best chance of sucessful and efficiant delivery. If a re delivery is required due to incorrect or insufficient delivery information you will be required to pay another delivery fee so please check you delivery information carefully and provide us with as much detail as possible.

Standard Deliveries

Same day delivery is available for all orders placed before 1:00 pm weekdays (Adelaide time) and before 12pm Saturdays. Any orders received after these times will be delivered the next business day. Deliveries are completed between the hours of 9am-6pm to home addresses, between 9-5:30pm to Business Addresses (where business name is specified) and between 9- 3:30pm to Schools Addresses (where school is specified, and sufficient notice provided).

All deliveries are organised to most efficiently fit into our courier runs, with priority given to Express Deliveries. If you have any concerns about your delivery and timing, please call our store and we will do our very best to accommodate your requests.

There is no delivery service on Sundays or Public Holidays. Any orders recieved for delivery on these days will be delived the next business day.

Delivery service is always available on Valentines Day and Mothers Day even when these days fall on a Sunday.

Timed and Express Deliveries

Flora Blume will make every effort to accommodate your request, but timed deliveries cannot be guaranteed.

Delivery outside our business hours can be arranged but will attract an extra delivery fee.

When you select Express Delivery at Checkout, we will deliver within 3 hours of your order being received when order is placed before 1pm on weekdays and 12pm on Saturdays. For Pre-Orders delivery will be completed between 9am-12pm on the selected delivery date. Or you can specify a 3-hour widow within our business opening hours. If for any reason, we cannot deliver within these time frames we will contact you immediately to discuss options.

Redelivery

If we are given a wrong address or are unable to acess the address or leave the delivery safely, we are able to re-deliver your order for an additional delivery charge. If the recipient is not home at the time of delivery our couriers will leave the flowers in a safe location. If the courier is unable to leave the order safely, we will phone the sender to arrange a new delivery time and an additional delivery fee will apply. Where wrong addresses or incorrect details are given, we cannot guarantee a redelivery that same day.

Interstate and International Orders

Flora Blume is part Interflora's network of quality trusted florists, and we can organise flower delivery Interstate and Internationally for you. Please contact our store if you would like to use this service.

Refund Policy

At Flora Blume, we pride ourselves in providing the recipient with the freshest flowers. If you are not happy with the quality of your product or our service, please contact the store immediately on (08) 8276 7370

We offer refunds for any order cancellations that are not already in transit. If you need to cancel your order and it has already left the store any courier fees will still apply.

Full refunds are available in the event of any product deemed faulty. In this instance it is a requirement that the product is returned to the store for a refund or replacement.